Warranty Condition

Question & Answer

A: If has been cleaned then the product can be back to working as usual means it’s still in a warranty.

A: If has been cleaned then the product can be back to working as usual means it still in a warranty.

A: Due to abnormal voltage, it not still in a warranty.

A: Product warranty doesn’t cover as the following reasons.

  • Due to ants, termites and all kinds of insect. Cannot be working as usual after cleaned.
  • Due to use the product apart recommendation from Star.
  • Due to being dropped or violently bumped causing the product to be damaged.
  • Due to use the product apart specification specified such as temperature, humidity or etc.
  • Due to repair, fixing or modify the product by client.
  • Due to liquid spills such as water, food scraps and various food ingredients or from metal dropping.
  • Due to use the product with abnormal voltage.
  • Due to accident during the product translation to client.
  • Due to there are signs of opening or unpacking the product and scratches on the product.