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Troubles Shooting / Manual support
mC-Print Model  
1. How to connect and test mC-Print Printer ? Download
2. How to change Memory Switch Setting (UTF-8) by mC-Print Utility App on Android ? Download
3. How to change Memory Switch Setting by mC-Print Utility on Windows ? Download
4. How to check maintenance counter ? Download
5. How to reset IP Address to DHCP on mC-Print 2 ? Download
6. How to update firmware for mC-Print 2 for Windows ? Download
7. How to setting Multi Session for mC-Print Model ? Download
8. How to change memory switch setting to support Japanese Character ? Download
9. How to fixed IP Address for mC-Print 2/3 ? Download
10. How to reset IP Address to DHCP on mC-Print 3 ? Download
11. How to test print with mC-Print3 (mCP31CB) by Bluetooth ? Download
mPOP Model  
1. How to install mPOP Printer Utility on Windows ? Download
2. How to change memory switch setting by mPOP Utility Application ? Download
3. How to change memory switch setting by mPOP Utility on Windows ? Download
4. How to check maintanance counter ? Download
5. How to setting Auto Connection Bluetooth On/Off ? Download
6. How to update firmware mPOP by mPOP Utility Application ? Download
7. How to change Special Region and Code Page for mPOP ? Download
TSP100 Model  
1. How to install OPOS and JavaPOS on Windows ? Download
2. How to install TSP100III Series ? Download
3. How to install TSP100 in ESC/POS Mode ? Download
4. How to assign Virtual TCP/IP Port to TSP100LAN ? Download
5. How to change Memory Switch Setting by Memory Switch Setting Tools ? Download
6. How to check maintanance counter ? Download
7. How to download and install printer utility on Windows ? Download
8. How to remove Cutter unit from Mechanism unit ? Download
9. How to setting TSP100IIIW Model connect to Router by TSP100III Utility Application ? Download
10. How to update firmware for TSP100IIIW Model ? Download
11. How to update firmware for TSP100IIIU Model ? Download
12. How to update firmware for TSP100IIIL Model ? Download
13. How to update firmware for TSP100IIIBI Model ? Download
14. How to reset network to default setting of TSP100IIIL Model ? Download
15. How to setting fucntion of TSP100IIIW Model ? Download
16. How to remove Machanism Unit ? Download
17. How to set Ad-Hoc and infrastructure for TSP100IIIW ? Download
TSP650II Model  
1. How to change memory switch setting by utility on Windows (AirPRNT Model) ? Donwload
2. How to change memory switch setting to support Chinese Character ? Donwload
3. How to setting Auto Connection Bluetooth ? Donwload
4. How to install printer driver for TSP650II + Lan Interface ? Donwload
5. How to change memory switch setting to Double-Byte Character and Large Font ? Donwload
6. How to update firmware TSP650II + USB Interface ? Donwload
7. How to fix static IP Address for TSP650II + Lan Interface ? Donwload
8. How to update firmware to support Decoration Thai Font ? Donwload
9. How to change memory switch setting to support Left Margin for TSP650II + Lan Interface ? Donwload
10. How to change memory switch setting to support Japanses Character ? Donwload
11. How to set up Wi-Fi Dongle ? Donwload
TSP700II Model  
1. How to install Printer Utility on Windows ? Download
BSC10 Model  
1. How to change Memory Swtich Setting to support Thai Character by USB Cable ? Donwload
2. How to check maintenance counter ? Donwload
3. How to download and install utility and change density ? Donwload
4. How to download and install printer driver for Windows ? Donwload
5. How to install printer driver BSC10E ? Donwload
6. How to update firmware and boot for BSC10UD/UC by Serial/Parallel Cable ? Donwload
7. How to update firmware and boot for BSC10UD/UC by USB Cable ? Donwload
8. How to update firmware and boot for BSC10E ? Donwload
9. How to setting Auto Logo Function ? Donwload
10. How to test print BSC10E Model from StarPRNT SDK Application ? Donwload
11. How to install driver BSC10 Indomarat ? Download
12. How to update firmware BSC10E to support Thai UTF-8 ? Download
SP700 Model  
1. How to change Printable Area by printer driver utility ? Download
SM-L200 Model  
SM-L300 Model  
1. How to change density ? Download
2. How to update firmware SM-L300 by USB Cable ? Download
SM-S230i Model  
1. How to re-write firmware to support Thai UTF-8 ? Download
2. How to update standard firmware ? Download
3. How to update special firmware support Thai 1pass 1.4 ? Download
SM-T300/T301 Model  
1. How to re-wirte firmware ? Download
2. How to setting SM-T300 to use Wireless ? Download
HSP7000 Model  
1. How to install HSP7000 on Windows 2000 / XP ? Download
Kiosk Model  
1. How to change emulation on SK1-311/SK1-211 from StarPRNT to ESC/POS ? Download
2. How to setting printer driver Virtual Com Port for SK1-X11 on Windows 10 ? Download
Interface Card  
1. How to update firmware for Ehthernet Interface (IFBD-HE07) ? Download
2. How to update firmware for Intelligent Interface (IFBD-HI01X/02X) ? Download
3. How to reset Ethernet Interface to default setting ? Download
4. How to reset Bluetooth Interface ? Donwload
5. How to set up Bluetooth Auto Connection ? Download
Other  
1. How to connect and test Mobile Printer to Android (SM-T300i / SM-T400i) ? Download
2. How to install Ethernet Printer to Linux ? Download
3. How to install Ethernet Printer with Static IP to Windows (FVP10 / TSP650 / TSP700II / SP700 / TUP500) ? Download
4. How to install Ethernet Printer with DHCP IP to Windows (FVP10 / TSP650 / TSP700II / SP700 / TUP500) ? Download
5. How to install OPOS Driver (FVP10 / TSP650 / TSP700II / SP700 / TUP500 / TUP900) ? Download
6. How to install Star USB Printer Model (FVP10 / TSP650 / TSP700II / SP700 / TUP500 / TUP900) ? Download
7. How to Open Cash Drawer by Windows Command Prompt (FVP10 / TSP650 / TSP700II / SP700 / HSP7000) ? Download
8. How to install Star Printer (LAN & USB) on Ubuntu Linux ? Download
9. How to install Star Printer (LAN & USB) on Fedora Linux ? Download
10. How to install Star Printer (Serial) on Windows (FVP10 / TSP650 / TSP700II / SP700 / TUP500 / TUP900) ? Download
11. How to install Star Printer (USB) on MAC OS X (FVP10 / TSP650 / TSP700II / SP700 / HSP7000) ? Download
12. How to install Star Printer (LAN) on MAC OS X (TSP100IIIL / TSP100IIIW / TSP650II / TSP700II / FVP10 / SP700 / mC-Print 2/3) ? Download
13. How to assigned IP Address to Star LAN Printer for Windows (TSP100IIIL / TSP650 / TSP650II / FVP10 / SP700 / HSP7000 / TUP500) ? Download
14. How to use Star Printer with JavaPOS on Linux Ubuntu 9.04 (HSP7000 / TSP650 / TSP700II / SP700 / TUP500) ? Download
15. How to install Legacy Star Printer on Windows 7 ? Download
16. How to install Star Printer on Mac (TSP650II / TSP700II / mPOP / mC-Print 2/3) ? Download
17. How to install Legacy Parallel Star Printer on Windows XP ?  Download
18. How to install Legacy USB Star Printer on Windows XP ?  Donwload
19. How to install Portable Printer Utility on Windows (SM-L200 / SM-L300 / SM-S230i / SM-T300 / SM-T400i) ? Download
20. How to connect TP-Link Nano Router to Wi-Fi Router ? Download
21. How to install LAN Printer by yourself ? Donwload
22. How to install USB / Serial / Parallel Printer by yourself ? Donwload
23. How to print self-test from Memory Swtich Setting Tools ? Download
24. How to register SSL Certificate on Android Device ? Download
25. How to setup JavaPOS for all receipt printers by USB connection ? Download
26. How to setup Multi Session for BSC10E / TSP100IIIL / TSP650IIE ? Download
27. How to test print Barcode(Code39) from soft check program ? Download
28. How to test print receipt from StarPRNT SDK Application on your device ? Download
29. How to create Label Paper with Microsoft Word ? Download
30. How to modify power adapter to support AC Converter for Sanai Kiosk ? Donwload
31. How to test printing Japanese Character on StarPRNT SDK Application ? Download
32. How to recover problem that cannot be print after Windows 10 Update ? Download
33. How to register SSL Certificate on Windows ? Download
34. Manual Scanner DS9208 Download
35. Manual for Binary Data Program Download
36. Troubleshooting Guide  Download
37. JavaPOS Software Manual Download
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